Retail Sales Assistant

We have an exciting opportunity for a team player to join our growing business.

Part Time: 24 hours per week - commission payable

(on completion of probationary period for permanent role holder).

Hours: Primarily Thursday, Friday, Saturday with some flexibility to swap a

weekend shift to cover Tuesday/Wednesday as needed by the retail unit.

The Role

• Work with all customers that come via showroom walk in, phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition
• Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication
• Process sales transactions through the internal sales system
• Assist in the merchandising of the showroom
• Pricing administration - Pricing of furniture and accessories within store and web to comply with company practice
• Responsible for internet listings (gumtree etc) - adding products, descriptions and pricing to maximize every selling opportunity
• Responsible for social media postings - facebook/twitter posts that can help engage with our customers and create additional followers
• Maintain website listings - adding new product to retail web pages to maximize sales opportunities
• Liaise with internal departments to manage stock levels
• Organise deliveries and liaising with customers and trusted delivery companies
• Assisting with moving furniture within the showroom or to assist customers who wish to take purchased items with them.
• Work to maintain a safe retail environment

Required Attributes

• Retail sales experience or other customer service roles
• MS Office skills
• Determination to drive results
• Team player committed to the team and individual goals and willing to go the extra mile
• Superb customer service and organisational skills
• Genuine interest in furniture and eager to learn about the product
• Physically fit able to assist in lifting furniture when required
• Creative, Highly motivated & reliable
• An eye for colour and design
• An interest in and knowledge of social media
• Previous keyholder experience would be an advantage