Bank Events Resource Assistant

The starting salary for this role is £18.30 per hour plus annual leave allowance. This is a bank contract opportunity.

Surrey Fire and Rescue Service (SFRS) Prevention team (Community Safety) are looking to recruit reliable, energetic, agile, motivated bank staff to join their Events Team.

This is a zero hour (bank) contract, which means that we do not guarantee to offer you any work on a regular basis but neither are you required to accept any work offered if it is not convenient for you.

For all successful candidates, you will be given access to a calendar of events whereby you can confirm your availability. The upcoming events are likely to be at weekends across the county of Surrey. Events will take place throughout the year, but we especially need you to be available for the summer season and school holidays.

Rewards and Benefits

  • Annual leave allowance
  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing
  • Up to 5 days of carer's leave per year
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days plus 1 team volunteering day per year
  • Learning and development hub where you can access a wealth of resources

About the Role

As a member of the bank staff you will support the delivery of:

  • Roadshows
  • Fire Station Open Days
  • Carnivals
  • Festivals
  • Events

All of the events will be promoting key home, road and outdoor safety messages, including promoting the online home fire safety check tool to the general public. Events and areas will be determined on the basis of greatest need or high incident occurrence.

We are very excited to be rolling out three new events trailers. The events trailers are towable self-contained units which can be set up in various layouts depending on the event and purpose of its use. The events trailer has a stage, PA system and a large projection screen to help us promote our safety messages and campaigns. The trailers can also be set up to provide a weatherproof classroom style or 'drop in centre' set up where we can do more targeted work.

You would be responsible for transporting the events trailer to and from event venues across Surrey and helping to set up the stand ready for use and to dismantle it at the end of the event. This will be done as part of a team of people working with both staff and volunteers. During the events themselves you will be representing SFRS and engaging with the public and other agencies.

The role will be responsible for working in partnership to deliver key community safety programmes with a specific focus on prevention messages and NFCC campaigns including home, outdoor and water safety. With the aid of the Events trailer, the post holder will be instrumental in informing and working with the public and key stakeholders in environments such as: road shows festivals, school fetes etc.

Training and support will be given to include areas such as: setting up and dismantling resources at events, transporting and towing resources to and from venues, engaging with the public and communicating with different age groups and abilities within the community.

Shortlisting Criteria

You must hold a full, clean driving licence which permits you to drive with a trailer, (BE -car plus trailer -trailer towing training will be provided). You will be an effective team player with the ability to supervise others, using strong problem-solving skills to practice improvement with minimal support. You will have good knowledge of basic IT software packages, including the use of audio-visual equipment. Using effective written, oral and interpersonal communication skills, you will be able to build strong relationships with a wide range of partners.

To be considered for shortlisting for this position, your application will clearly evidence the above and below in no more than 1000 words:

  • Previous events experience, engaging with the public and other stakeholders.
  • Understanding of Health and Safety, Risk Assessments and Manual Handling processes.
  • Ability to speak to and provide advice to members of the public and colleagues on Home Safety, Road Safety and Outdoor Safety.
  • Be a confident speaker, able to present information and communicate across all age groups to diverse communities.
  • Ability to promote Surrey Fire and Rescues Service Core Code of Ethics promoting Safe and Well Visits to people in need of additional care and support including engaging with hard-to-reach communities.
  • Ability to implement service improvements.

The post is based at SHQ Woodhatch, Reigate but operates within area hubs: Reigate, Woking and Fordbridge. You will need to be able to travel to various sites and locations across Surrey as required.

This advert will remain open until we have recruited adequate numbers of staff to assist our various events across the county of Surrey.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Dawn Amanwa on

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Surrey County Council £18.30 per hour Reigate