Job Title: Part time Customer Advisor

Location: Kettering

Role Type: Permanent / Part Time - 20 hours

This is a fantastic opportunity for a customer centric individual to joining a successful award-winning organisation that put their customers, colleagues and communities at the heart of everything they do.

The Role

· Deliver exceptional customer service
· Provide help and support to customers and colleagues
· To ensure the customer journey results in good customer outcomes
· Demonstrate a full knowledge of the client’s products
· Deliver competent till management
· Ensure the correct policies, processes, and procedures are followed at all times.
· Commitment to the organisation’s purpose and contribute to this through their Thrive agenda
· General administration tasks to support the smooth running of the Branch

Full training will be given and ongoing support to ensure you develop into the role and be the best you can be.

Key skills

· Good customer service skills gained in a customer facing role

· Highs levels of accuracy and numeracy

· Flexible & adaptable

· Sense of community

· Passionate about what you do

Salary: £13,236 plus travel time and expenses

Working hours:

Monday, Tuesday, Wednesday and Fridays. 9am 2pm (20 hours).

Saturdays on a rota basis, 8.45am-12.15pm 1 Saturday per month, all Saturdays are worked at the Market Harborough branch and travel time and expenses will be paid.