We are looking for an experienced Office and Business Support Administrator to join our team. You will join us on a part-time, permanent basis. In return, you will receive a competitive salary of £21,000 to £24,000 FTE (DOE)plus benefits.

About us:

ActiveOps provides Decisions Intelligence software to help service operations make better decisions - faster. The Company's AI-powered SaaS solutions are underpinned by 15+ years of operational data and its AOM methodology that's proven to improve operations management decision-making.

With Decision Intelligence, ActiveOps' customers deliver MORE - release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. Customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged.

About the role:

We are looking for an Office and Business Support Administrator to beresponsible for general office administration, including administration support for the executive team.  You will also provide cover and support to our HR department as required. 

This role is key to ensuring that the office runs as it should. You’ll be assisting with organising events, co-ordinating business meetings and collating expenses. You are the ‘go-to’ person of the office who is happy to help - no task is too big or too small!

Hours: 3 days a week: Tues, Wed and Thurs, (with the option of full-time work if preferred.)

Responsibilities as our Office and Business Support Administrator will include:

• Assisting with arranging and organising events and conferences and ordering catering
• Arranging and scheduling meetings, setting up conference calls and diary invites
• Maintaining executive calendars and yearly meeting agendas 
• Ad-hoc travel arrangement, hotels and visas for overseas/ UK based executives
• Dealing with emails and ad-hoc requests
• Recording office expenditure and credit card expenses
• Supporting training courses on and off-site
• Liaising with the maintenance contractors, landlords and general office maintenance contacts
• Maintaining the condition of the office and arranging for necessary repairs and orders to ensure that we have a safe and comfortable working environment
• Maintaining and running of the office e.g. supplies of stationery, food, equipment etc.
• Answering incoming calls, distributing/sending post, arranging couriers
• Raising Purchase Orders as required in line with AO policy
• Assisting the HR Department with administrative tasks as and when required 

What we are looking for in our Office and Business Support Administrator:

You will be happy to be ‘thrown in the deep-end’ and make this role your own. You will have a flexible approach and will be willing to pitch-in when need in all areas of the business. You will be welcoming, helpful, determined and keen to make an impact.  You will have the ability to be proactive and make suggestions on improvements.  You will demonstrate a ‘can-do’ attitude and you take pride in your work and inter-personal skills. You don’t like being bored and are always looking for the next thing to do. As well as being a ‘people person’ and bringing some light to the office, you know when to knuckle down and focus.

Knowledge and experience we're looking for in our Office and Business Support Administrator:

Ideally, you will have experience working in a similar role, but your mindset and approach is more important than the number of years’ experience you have. You will be a friendly and personable self-starter, with plenty of initiative and a common-sense and pragmatic ‘get it done’ approach. You will have:

• Excellent organisation skills 
• Excellent PowerPoint, Microsoft Word and Excel skills
• The ability to manage your own workload and also work well as part of a team
• High attention to detail 
• Confidentiality and discretion

Benefits:

• 5.5% Employer pension contribution (with potential additional 0.5% from matching employee contributions) 
• Annual bonus (not guaranteed, based on company profit and performance) 
• Death in service cover (3 x salary) 
• 25 days holiday (pro-rata) 
• 20 days full sick pay 
• Private medical insurance
• An Employee Assistance Programme (EAP) 
• Flexible working
• Cycle to work scheme 
• Free eye test vouchers

Don’t miss out on this fantastic opportunity to join the expanding team – please click ‘apply’ now to become our Office and Business Support Administrator - we'd like to hear from you!