***NEW Opportunity*** Recovery Worker, Part Time, West Bromwich, £11.44 p/h plus EXCELLENT benefits! Part time Evenings and Weekend

Our client is passionate about improving emotional health and transforming lives, ensuring everyone has access to the emotional wellbeing support that they need to lead a healthy and rewarding life.

Our client’s values are Integrity, Inclusion, Initiative, Innovation, and Independence. At the forefront of their minds are their service users and their people, providing a great place to work. They are gold standard accredited with Investors in People and are also recognised by Best Companies to work for.

About the Role

The Recovery Worker will provide key worker support to a specified number of service users, including one-to-one face-to-face support as well as phone, video, and text support. Carrying out needs assessments of clients, choosing to engage within the service and prioritise needs effectively. This role is responsible for carrying out individual safety and support planning within organisational and legislative requirements.

This role is 28 hours per week working three days between Monday to Friday, 5pm to 11pm and one day on the weekend, 12pm to 11pm. Working days to vary on a rota basis although hours of work remain the same.

There is a requirement for the recovery worker to have the skills and knowledge to be able to have good listening and empathy skills, to understand and support individuals with mental health and know how to handle difficult situations and be familiar with common mental health conditions. Working well with others and keeping good records, are also important parts of the job. Overall, need a mix of people skills, knowledge, and practical experience to do the job effectively.

Please note that all roles require a satisfactory DBS check.

What’s on Offer

• £11.44 per hour
• 35 days per year (pro-rata) plus time off for your birthday
• Enhanced company pension contribution (5%)
• Wellbeing hour every week to focus on your health and happiness
• Length of service holidays (up to 3 extra days)
• 5 volunteering days per year to help a cause of your choice
• Free on-site car parking
• Free suicide awareness & mental health first aid qualification
• Paid on 19th of each month for the full month

Key Tasks:

Client Support & Coordination

• Ensure all aspects of working clients are fulfilled within agreed timescales and quality standards.
• Liasing with other external agencies, complementary therapies, and community groups on behalf of people who use their services.

Safeguarding

• Contribute to protecting individuals from the risk of abuse and harm, both to themselves and others using services.

Teamwork & Collaboration

• Work as part of a team, sharing information and providing support to colleagues, including volunteers and trainees.
• Engage in regular team meeting and discussions to ensure effective communication and collaboration.

Record Keeping and Documentation

• Maintain accurate records as per company policy and procedures utilising appropriate paper and electron systems.
• Keep up-to-date details of services activities and outcomes in charity logs, always ensuring transparency and accountability.

Relationship Building

• Build rapport with service users based on respect and honesty, offering support and trustworthy environment for their recovery journey.

Please note that our client is unable to provide visa sponsorship for applicants who do not have the right to work in the UK or who may need sponsorship in the future. They are a disability confident employer and if you require any reasonable adjustments as part of your application, please let them know.