The role

The Receptionist is a role that will be the front face of our Grade II* Victorian Oxford Town Hall in the heart of Oxford city centre delivering excellent customer services to all of our customers and visitors. The venue hosts thousands of events a year from wedding and conferences to key civic events and Christmas parties.

We are looking for an individual who has previous experience in a customer facing role and has a passion for delivering excellent customer service. You will also be a good communicator, well organised and be IT literate with a flexibility towards working hours.

The role is Monday to Friday, 15:30 to 19:00

About us

Our ambitious leadership team and dedicated staff are working hard building a world class city for everyone. Oxford City Council has accelerated plans to build more affordable and council housing in the city. We provide services to help reduce inequality and improve the health and wellbeing of Oxford’s residents and are taking a lead on reducing emissions and increasing biodiversity to become a net carbon neutral city of the future.

We are a supportive and collaborative bunch of people working towards shared goals, where new ideas and initiatives are valued. We strive to deliver service excellence, take accountability for our actions and communicate with honestly and respect. There has never been a more exciting time to join us! Help us to build successful places in which to live and work and build a fairer, greener city in which everyone can thrive.

Many of our roles offer flexible or hybrid working.

We offer generous holiday 28 days a year with an additional 4 days after 5 years’ service

We are committed to supporting career development opportunities and learning and development

An above average pension offering

Plus other great benefits

How to apply

More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.

Applications should be made via our online application system with your CV For further information and how to apply online, please visit our website

Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. If you are making an application using a CV please ensure you explain any gaps in your work history.

Closing Date: 10 April 2024

Late applications will not be processed

Interview Date(s): 29 April 2024

We are an equal opportunity employer:
We are striving to become a more inclusive employer and to represent the communities that we support. We have policies in place to ensure that every applicant and employee can flourish and succeed. Currently we are underrepresented in some areas, and would particularly welcome applicants from ethnic and minority communities. All applicants will be given fair consideration for work and will not receive less favorable treatment on the grounds of any protected characteristic.