Optimise are working with a dynamic and reputable client service organisaiton, based in Dronfield, that are looking to onboard either part-time or full-time permanent Client Administrators. Our client takes pride in building long-standing relationships with their clients, and now we're seeking a confident and experienced individuals to support their continued growth.
As a Client Administrator, you will collaborate closely with other team members to deliver exceptional customer service, contributing to the achievement of both client-driven and internal targets.
Responsibilities:
Answering, screening, and transferring inbound telephone calls
Providing comprehensive end-to-end client business support, including booking management, payment processing, appointment scheduling, quotation issuance, invoicing, email and social media management
Completing client administrative projects, such as dictation, database maintenance, and credit control
Conducting outbound customer care, survey, and data collection calls
Performing various general administrative duties
Requirements:
1-2 years of customer service experience
1-2 years of administration experience
Excellent verbal and written communication skills
Exceptional telephone etiquette
Strong attention to detail
Proficiency in Microsoft Office programs
Excellent typing skills
Benefits of Working
Opportunity to join a vibrant, friendly, committed, and supportive team
Opportunities for training and advancement within the company
Join the team and take part in a rewarding career where you can make a difference.
Click continue and we'll log you in automatically and get you up and running and show you more faetures to help promote your business online.
What Next?
Connect2business has been designed to help get your business seen online. We have optimised our site for the search engines to see your listing but for this to work best we recommend you add some more content.
Add product images and more details
Add more details about your business, products or services offered. You can also upload photos of your work or products and create product sections to organise the details.
Add a press release
Press releases rank highly in search results. If you have some news about new products, services, contracts won or anything else you want the world to know about then add a free press release. You can do this at any time, just login to your account to add your next free press release.