Are you looking for an exciting role in HR, and possess a passion for connecting with people? Is your 'client-first' attitude second nature to you? If you're ready to elevate your career with an industry-leading consultancy, then this role is tailor-made for you!

My client is a forward-thinking HR Consultancy based in Tring, Hertfordshire, known for their commitment to excellence and dedication to their employees. They pride themselves on their positive workplace culture and are seeking a talented HR Officer to join their team.

Their dynamic work environment thrives on collaboration with diverse businesses, promising fresh experiences every day. Here, your personal and professional growth are valued, with support from a team of friendly, seasoned professionals. And when it's time to celebrate the team's accomplishments, get ready for outings to incredible destinations like Ascot, Champneys, and the iconic Royal Albert Hall.

The Opportunity:

Are you ready to be a vital part of their team's exciting journey? They’re on the lookout for a dynamic HR Officer, and this is your chance to join them as they expand and innovate.

As a HR Officer, you'll be providing invaluable project and administrative support to their diverse client base, administration team, HR Consultants, and visionary Directors across all corners of their thriving business.

This role is available as either a Part Time or Full Time position. Is permanent and office-based, located in the picturesque, lively market town of Tring, Hertfordshire.

The business understands that life comes first. They’re a family-friendly business that values your personal commitments. They champion a sensible work-life balance and are always open to discussing alternative and flexible arrangements to ensure your success and well-being.

Key Responsibilities:

• Offer comprehensive support services to their valued customers, including being the first point of contact answering inbound calls. Assess their needs and provide assistance or escalate issues to the appropriate key contacts to find the right solutions for them.
• Manage the onboarding of new hires, such as chasing references, managing new starter forms, bank details, probation reviews and appraisal reviews for our large HR outsource customers.
• Assist with the creation and review of policies, procedures, and people guidelines, defined by the Directors, HR Consultants and HR Advisors.
• Monitoring external customer email boxes to provide a timely response and escalating matters to the appropriate level.
• Support with a wide variety of HR operations such as; holiday calculations, minute-taking at disciplinary proceedings, conducting exit interviews, salary benchmarking research, DBS checks, and the creation of tailored training content.
• Ensuring CRM data accuracy by creating and maintaining a log of all HR matters in the case management system, Proclaim and closing these queries on a weekly basis. Updating customer contacts, and managing profiles in BreatheHR, and upload documents as required. Providing ad hoc Proclaim reporting. Creating new customers in both BreatheHR and Proclaim and adding new company employees as needed.
• Efficiently handle basic payroll tasks, including processing starters, leavers, and NEST pensions. Respond to employee payroll queries, ensuring a successful resolution. Prepare payslips for distribution. Focus on end-to-end payroll processing.

Requirements for the Role:

• Previous experience working within a HR or Training or Recruitment function essential.
• Proven track record in administration and project management assistance in a fast paced and professional office environment, with a desire to progress in your HR career.
• Level 3 CIPD preferred but not essential (desire to complete Level 5 CIPD required).
• Excellent attention to detail to ensure all customer work is completed to a high standard.
• An understanding of the importance to use relevant experts and other sources of information eg. ACAS, CIPD to provide solutions for customers.
• Ability to communicate with business owners and management teams, providing guidance and advice on best practice, trends and current/topical employment related matters.
• A proactive 'can do’ attitude with a focus on ensuring all customeer’s needs are met in a professional and timely manner.
• Tenacious and hard-working by nature but above all, focused on delivering an exceptional service to existing and future customers.

Benefits:

• A competitive salary between £25,000 to £28,000 per annum based on experience with annual performance bonus opportunities.
• Company pension.
• Monthly team events to celebrate success!
• Private Healthcare Plan (following a qualifying period) and Group Life Assurance.
• Plan including Smart Health Benefits.
• Development opportunities.
• Retail discount scheme.
• Most importantly, we are a Dog Friendly Office!

If you are looking to make a positive career move and find a fun, great place to work - then please apply today!