Receptionist / Switchboard
Location: Kingston University, Kingston upon Thames, KT1 2EE
Salary: £17,089 + Benefits
Contract: Part-time, permanent.
Hours: 25 hours per week - 12.00 to 5.30 - Monday to Friday.
Receptionist / Switchboard - Benefits:
Kingston university Service Company (KUSCO) are looking for a Receptionist / Switchboard to join their team.
Receptionist / Switchboard - Job Responsibilities:
Kingston University has a number of campuses throughout the Kingston area and the main focal point for students, staff and their visitors at these sites. The role of reception staff is to manage nominated reception areas across the University's campuses, and act as a focal point for visitors to the University, offering information and advice to all inquirers in a clear, courteous, and efficient manner. People arriving at the reception desk are not always calm and polite; tact and firmness are needed to be able to deal with some situations.
The receptionists have important communication responsibilities during emergencies, distributing radios and ensuring that in such situations there is a solid point of reference, information and control.
Reception activity is governed by a Service Level Agreement which sets out extent of reception coverage and the quality of welcome and information provided.
KUSCO provide a general switchboard service to assist staff, students and the general public who require help and information on a wide variety of matters associated with the University. Expectations of speed of response and quality of service are set out the SLA. This is a busy switchboard covering a number of university sites and hundreds of extensions. In addition, the switchboard has an important part to play in dealing with emergencies.
Receptionist / Switchboard - What we need from you:
You will need the following personal competencies:
If you are looking to take the next step in your career and feel that you would be the right candidate for this excellent opportunity, apply now!
No agencies please.
Kingston University Service Company Ltd | Kingston Upon Thames |