We are seeking the talents of Sales Assistants (M/F), available for a temporary contract from the 8th of May until the 15th of October, to contribute to the next chapter of Sézane’s journey. We propose part-time and full-time contracts. The position is based in our pop-up store in Bicester Village, UK.
Your missions will be the following:
Delivering a unique customer experience:
Place the customer at the heart of the "Appartement " experience
Embody the Sezane spirit and style through impeccable presentation (respect for grooming)
Welcome your customers with generosity and empathy in order to offer them the best possible experience
Adapt to each customer and their tastes for a personalized unique experience
Accompany customers to discover the Sézane universe and products
Act as an ambassador for Sézane across all channels (instore and online)
Demonstrate curiosity and develop an in-depth knowledge of the Brand and its products
Be proactive in proposing ways to make the customer experience memorable and unique
Dealing with customer complaints and dissatisfaction to satisfy our customers and build loyalty
Knowing our CSR policy to respond to customers
Guarantee the brand image:
Know the basic rules of Sézane merchandising
Check the labeling of products on the floor
Participate in the implementation of the merchandising and ensure its follow-up
Offer customers an exciting and inspiring shopping experience
Monitor and maintain the sales level of the store
Have a fashion culture to be able to make proposals
Ensure the smooth running of Operations:
Apply Sezane policies, standards and procedures
Collect and respect procedures related to operations
Carry out specific processing (returns, exchanges, reservations)
Ensure proper stock management
Be a team player:
Be a team player, participate in all related tasks
Participate in the creation of a positive and harmonious environment to create a group synergy
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