Role: Customer Service Adviser
Location: Barnstaple
Salary:£23,410 - £24,897.86 (FTE) per annum depending on experience
Two positions:
Hours: Full Time - 37 hours per week - permanent
Part Time - 22.2 hours per week - fixed term contract (9-12 months maternity cover)
The Role
As a member of the Customer Care Team you will be the first point of contact for customers, ensuring queries (whether by phone, in person, or in writing) are dealt with in a positive, professional and helpful manner. You will be responsible for resolving issues or effectively signposting customers to specialist teams and partner agencies and giving informed guidance on a variety of North Devon Homes services including estate management, repairs, rent enquiries and other housing related matters.
The main responsibilities of the role are:
About You
Benefits
The successful candidate will be required to complete a Basic DBS check.
Closing date: Monday, 22 April 2024 - 10:00
Interviews: TBC
Applications must include a completed North Devon Homes application form and supporting statement and CV.
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
North Devon Homes | £23,410 - £24,898 per annum | Barnstaple |