Job Title: IDVA / Domestic Abuse Outreach Worker

Location: Walton on Thames and Travel around the Surrey Area (Mileage Paid)

Reporting to: Domestic Abuse Outreach Manager

Purpose of Role: As an IDVA/Domestic Abuse Outreach Worker, you will play a pivotal role in providing support and assistance to individuals affected by domestic abuse across the Surrey area. Your primary focus will be on offering practical advice, emotional support, safety planning, and risk assessment to empower clients to make informed decisions about their future.

Specific Duties:

• Conducting direct work with clients, utilising sensitive listening and questioning skills to understand their situations and assist in setting priorities.
• Providing practical help, advice, and emotional support to enable clients to navigate their options, including safety planning and risk assessment.
• Encouraging clients to access relevant services such as legal aid, financial assistance, housing, and medical treatment through appropriate referrals.
• Negotiating with third parties and accompanying clients to meetings or court proceedings as necessary.
• Addressing the impact of domestic abuse on children and advocating for their protection.
• Facilitating client integration into the community and organising group work sessions when beneficial.
• Participating in Multi-Agency Risk Assessment Conferences and assessing clients for referral to support schemes.
• Maintaining accurate client records and fulfilling monitoring requirements.
• Upholding organisational aims and principles, staying informed about relevant policies and procedures, and participating in awareness-raising events.
• Collaborating with other organisations and agencies in a joint or multiple approach to client support.
• Adhering to health and safety procedures and working closely with other Outreach Workers/IDVAs.
• Undertaking professional development activities, including training and supervision sessions.

Person Specification:

• Knowledge of domestic abuse issues and recent experience in advice work.
• Ability to manage workload, prioritise tasks, and evaluate risk factors.
• Strong communication skills, both written and oral, with a focus on negotiation.
• Proficiency in IT for data compilation and report preparation.
• Flexibility, initiative, and teamwork skills.
• Numeracy skills and an understanding of confidentiality.
• Commitment to equality, diversity, and safeguarding principles.
• Ability to collaborate effectively with various agencies and individuals.
• Possession of a full driving license and access to a car for client meetings across specified boroughs.
• Qualified as a domestic abuse IDVA or willingness to undergo training for qualification.

If you are passionate about making a difference in the lives of those affected by domestic abuse and meet the above criteria, we invite you to apply for this rewarding position.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.