Summary

We are looking for Holidays Cottage Cleaner to clean and prepare our stunning holiday cottages in South East Cornwall near Polruan, specifically at Triggabrowne, Pont Pill and Lansallos. For our visitors outdoor life at Pont Pill focusses on the quay which is perfect for wildlife. For those staying at Triggabrowne it’s the gorgeous Cornish countryside that surrounds the cottages that makes their stay special along with the network of footpaths and of course Lantic Bay. Our Lansallos cottages have commanding views over the rolling hills down to the sea. 

Hours: 10 hours per week. The changeover days will fall Monday to Saturday, so flexibility is essential due to popular short breaks and late bookings. The changeover time will vary from 4.5 – 6.5 hours. The start time would be typically 9.30am. You’ll work on average 10 hours per week. Some weeks will involve more hours and other weeks less depending on bookings, however you will always have a regular pay every month by salary. There is a regular need for support on Mondays, Fridays and Saturdays. You would have the opportunity to work other, additional hours if you are able to do so. Rotas are issued in advance, and we try to accommodate other commitments where possible.

Rotas are issued in advance, and we try to accommodate other commitments where possible.

Salary: £11.50 per hour

Duration: Permanent

Internally you will be known as 'Holidays Operation Assistant'

As the cottages are remote you will require your own transport whether by car, bike or bicycle as public transport is limited.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

Your allocated cottage will be Fortescue Holiday Cottage. This upside-down cottage was once a 19th-century stone and slate barn in the traditional Cornish settlement of Triggabrowne. With wide farmland views, it’s just a 15-minute walk from the rugged Cornish coastline and a scramble down to tiny beaches and coves. In addition to this you will also provide relief cover for our other caretakers working across all 12 holiday cottages in the area. 

You’ll need to be able to organise your diary to accommodate all the bookings by email and phone.

We will give you plenty of support and training with some E-learning modules. You’ll be very much part of a wider team as there are 12 holiday cottages, a campsite and Ranger Team in the local area.

On change-over days, you’ll make sure that everything’s clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming for our guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies. You will be carrying out routine health and safety checks. 

Uniform, Personal Protective Equipment (PPE), cleaning products, cottage supplies, and a linen service are all provided.

Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.

Please also read the full role profile, attached to this advert.

• no experience is required, training will be provided

• we'd love to hear from you if you have a great attitude and lots of enthusiasm

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.