We are recruiting a Customer Service Advisor to join our Customer Satisfaction Centre This is a part time, permanent role.
Requirements:
Liaising with customers, providing excellent service every time. Speaking to local authorities and councils Reporting faulty equipment Chasing existing work Requesting new installations and general enquiries, as well as efficiently and effectively Planning engineer resource and workload.
Skills Required:
Excellent telephone manner and naturally friendly and empathetic style Confident communicator Ability to organise and plan effectively Competent IT user, in the use of MS Office (Outlook, Word, Excel), Previous experience in customer service
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