Office Administrator / Client Support

Part-time (3 or 4 days). Permanent. (Salary pro-rata)

Are you a proactive and organised individual with a passion for providing excellent customer service?

Our client, a dynamic and thriving estate agency in the picturesque coastal town of Whitley Bay, is seeking a dedicated Part-Time Office Administrator / Client Support to join their team. If you are detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:

Client Support:

Assist clients in person, over the phone, and via email, providing exceptional service and addressing inquiries. Maintain positive relationships with clients throughout the buying, selling, and letting process.

Coordinate property viewings and appointments with clients and estate agents.

Administrative Duties:

AML checks Create property particulars.

Update window and office marketing displays.

Manage office correspondence, including emails, phone calls, and walk-ins.

Organise and maintain accurate client records, ensuring confidentiality and compliance with data protection regulations.

Handle administrative tasks such as filing, photocopying, and document preparation.

Office Coordination:

Support the day-to-day operations of the office, including office supplies management and coordination of meetings. Liaise with other team members to ensure efficient communication and workflow within the office.

Requirements:

Proven experience in office administration or customer support roles.

Strong organisational skills with attention to detail.

Excellent written and verbal communication skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask and prioritise in a fast-paced environment.

Knowledge of estate agency is a plus.

Flexibility to cover holidays / sickness etc, if required.

What We Offer:

Competitive salary commensurate with experience.

Opportunities for professional development and growth within the company.

A friendly and supportive work environment in a thriving coastal town.

Alternate Saturdays are required.