Resident Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you! 

More about your role

No two days will be the same in this busy and demanding role. You will be the first point of contact for all of our residents to make sure everything is running smoothly. Offering a high quality neighbourly service to all residents on leasehold schemes appropriate to their individual and collective needs. This will include visiting each resident and dealing with any queries. Social interaction and wellbeing is a key part of your organising social events and outings. Your role must ensure income is maximised and the scheme maintains the highest possible standards of cleanliness and appearance.

The working pattern can be discussed at interview there is flexibility based on the residents' needs, the role is part time working 18 hours a week.

For more information please download our job profile available on our website.

More about you                                   

Strong organisation, administration and time management skills are essential. Ideally you will have experience dealing with an elderly client group and an understanding or experience in the care sector would be an advantage. As you will be working closely with our customers and service providers it is essential that you are able to create and maintain effective working relationships. We are looking for someone who can use their initiative and is eager to contribute towards making positive changes. You will have worked in customer-based roles where you have dealt with a variety of people with proven skills adapting your communication based on the needs of the person.

Benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  

  • Competitive salary, with a salary review yearly 
  • Pension with matched contributions up to 7%
  • Excellent holiday package – 35 days annual leave with the option to buy or sell leave
  • Cashback plan for healthcare costs – up to £500 saving per year
  • A bonus scheme for all colleagues at 2%
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

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