Customer Service Administrative - Support Professional

• Location: Work from Home 
• Job Type: Flexible (Full-time or Part-time)
• Salary: £23,500pa 

Join a small but growing surveying company that has been established for 10 years. We are seeking an Administrative Support Professional to assist our team of surveyors and engineers. This role is ideal for someone who is adaptable, eager to learn, and ready to make the role their own. There is potential for progression to a PA role for the Director in the future.

Day-to-day of the role:

• Customer Service & Communication: Handle client enquiries, coordinate inspections, and maintain excellent customer service.
• Documentation & Reporting: Prepare and complete reports using MS Word and Excel, manage electronic filing, and update CRM and surveying systems.
• Scheduling & Coordination: Book inspections, organise certificates for clients, and ensure compliance checks.
• Financial Administration: Prepare invoices and maintain accurate records (this aspect will be introduced in the future).
• Technical Support: Send drawings, record updates, and assist with system processes.
• Future Opportunities: Potential progression to a PA role for the Director, allowing for significant career development.

Required Skills & Qualifications:

• Proven experience in administrative support or a similar role.
• Proficiency in MS Word and Excel.
• Experience with CRM systems and electronic filing.
• Strong communication and customer service skills.
• Ability to work independently and adapt to the needs of a growing company.
• Organisational skills and the ability to manage multiple tasks efficiently.

Benefits:

• Fully remote work, offering a great work-life balance.
• Flexible working hours, with full-time or part-time options available.
• Comprehensive training provided for internal systems.
• Opportunity to progress within the company and potentially assume a PA role.
• Work in a company culture that is courteous, considerate, and adaptable, where customer service is paramount.

To apply for this Administrative Support Professional position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role