Global Product Change Management (3G) & Commercialisation Lead

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Come join us on our journey to create a world-class Product & Equipment Change Management process that fuels our global growth. You’ll embed new ways of working, that bring our vision to life. This is your chance to make a lasting impact at the heart of Costa’s innovation story.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

As a Global Product Change Management (3G) Commercialisation Lead, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perkshere: https://costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Global Product Change Management (3G) Commercialisation Lead is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll:

• Embed core ways of working for ‘current’ 3G processes, working across all platforms, regions and functions to ensure new 3G practises are applied consistently.
• Support preparation of monthly global platform 3G forums in partnership with Platform teams.
• Lead team of 3 Commercialisation Managers.
• Provide Commercialisation support to relevant projects and team members where required.
• Lead team of 3 Commercialisation Managers.
• Provide Commercialisation support to relevant projects and team members where required.

Who you are

It’s your unique ingredients we’re interested in:

• An expert brimming with knowledge and a history of experience in a similar role
• A visionary who can see three steps ahead to put bold plans in place
• A communicator with the passion to share ideas – and make them happen

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