System Superuser

Are you ready to take your expertise in warehouse systems to the next level and play a key role in keeping our operations running smoothly?


We are excited to announce an opportunity for a proactive and detail-oriented Systems Superuser to join our Northampton team.


In this role, you will provide essential administrative support to both Inventory and Warehouse functions, ensuring the smooth and efficient flow of operational processes.


This is a full-time, permanent position, working Sunday to Thursday, covering the hours of 15:00 to 23:00.


Pay, benefits and more:


  • Annual salary of £31,726.50
  • Holiday pay
  • Workplace pension
  • A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
  • Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
  • Access to GXO University – home to a wealth of online training courses, meaning your development never ends!


What you will do on a typical day:


  • Keep systems running smoothly by performing housekeeping tasks in DLX, SYNQ & 6RS
  • Raise and manage tickets for system issues, fixing errors quickly to keep operations flowing
  • Handle system downtime by working with engineers and updating key stakeholders to minimise disruption
  • Manage user access across all systems and carry out monthly audits to ensure security and compliance
  • Support warehouse processes through the Warehouse Management System
  • (WMS), including receiving, storage, picking, dispatch and inventory


What you need to succeed at GXO:


  • Strong understanding of warehouse and inventory operations
  • Excellent attention to detail and problem-solving skills
  • Strong communication skills to liaise effectively with engineers, colleagues and stakeholders
  • Proactive approach to system improvements and operational efficiency


We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

GXO Logistics £31,727 per annum Northampton