About the Role

We’re looking for a proactive and inspiring Team Leader to join our growing Finance team in Leeds on a hybrid
basis. You’ll lead a team of IBA Specialists, ensuring client money is posted and allocated accurately, efficiently, and in full compliance with FCA regulations. This is a fantastic opportunity to combine leadership, technical expertise, and process improvement in a fast-paced environment.

The new and modern office is in Leeds city centre approx. 10 minutes’ walk from the train and bus station and along a bus route.

What You’ll Do

• Lead and manage a team of IBA Specialists, including recruitment, training, HR processes, and appraisals.
• Conduct quarterly 1:1 performance reviews, set monthly targets, and motivate your team to achieve personal and business goals.
• Coach and develop team members, identifying strengths and training needs to enhance skills and knowledge.
• Drive performance against KPIs and business objectives, reporting progress to senior management.
• Organise and prioritise daily workloads to meet agreed SLAs and quality standards.
• Support external audits by providing information and process walk-throughs, ensuring all balances are appropriately supported.
• Ensure compliance with FCA client and insurer money rules, acting as the first line of defence in identifying and investigating breaches.

What We’re Looking For

• Strong understanding of IBA operations, especially cash posting and allocation.
• Proven leadership experience – whether as a project lead or senior team member.
• Confident with MS Office, particularly Excel (intermediate level).
• Excellent communication skills across all mediums.
• Analytical and investigative mindset with strong problem-solving ability.
• Highly organised, detail-oriented, and adaptable to changing priorities.
• Self-motivated, resourceful, and able to build strong stakeholder relationships.

Why Join Us?

This is more than a leadership role – it’s a chance to shape a growing team, strengthen compliance processes, and make a real impact in a dynamic finance environment. You’ll be supported to develop your career while inspiring others to reach their potential.

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays, increasing with length of service
• 35 hour working week
• Opportunity to progress your career across the entire Ardonagh family
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.