Not only is it frustrating when it fails, it can also become costly. having half the workforce out of action not being able to deal with customers’ requests is any owner’s nightmare, even having one machine malfunctioning can cost a sale. whilst anglia computer solutions can’t guarantee against failure, having a support contract gives your staff a number they can call for prompt assistance.
all of our support contracts come with monitoring services. at anglia computer solutions we can react quickly and effectively to any reported problems but crucially we also employ remote management and monitoring software that helps us to be proactive by alerting on predictive issues such as imminent hard drive failures and low disk space. these things, left unchecked, can lead to hours if not days of downtime, so we work quickly to help ensure these prospective issues do not become big problems.
backups are essential. computer systems will fail – it’s never a case of if but when. you may have a backup syst
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