Receptionist and Administrative Assistant

Working With Us

At Harris Academy Morden we pride ourselves on the inclusive approach and caring environment we have developed.  Ofsted 2018 ‘A very strong sense of community is evident throughout the school’.

Staff well-being is at the heart of our academy. We have a sensible marking policy, organised marking sessions to give staff time to mark and a two week October half term holiday

Ofsted 2018 ‘There is a low turnover of staff and their morale is high’

The Academy is traditional in our approach to discipline and has very high expectations for student behaviour.  Ofsted 2018 ‘The behaviour of pupils is outstanding’

Year 11 GCSE results consistently place the Academy in the highest percentile in the country. Ofsted ‘Pupils achieve exceptional outcomes in public examinations. Current pupils are making outstanding progress’.

Harris Academy Morden is located favourably for public transport with good local access to bus, tram and train links to mainline rail and the underground network

Main Areas of Responsibility

Your responsibilities will include:

  • Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers
  • Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures
  • Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required
  • Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times
  • General administrative duties such as typing, photocopying, filing, collation and distribution of post
  • Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date
  • Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary
  • Providing general support as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangements
What We are Looking For

We would like to hear from you if you have:

  • Qualifications to GCSE level or equivalent
  • Competency in the use of Microsoft Office packages
  • Proficiency in the use of computers and databases
  • Previous experience in an administrative or front office/reception role
  • Demonstrable customer service experience
  • Good level of interpersonal and communication skills, with a good standard of written and spoken English
  • Excellent organisational and time management skills
  • Commitment to delivering excellent level of professional customer service
  • Ability to remain calm and deal with challenging callers or visitors in an appropriate manner
  • High level of attention to detail and accuracy of work

For a full job description and person specification, please download the Job Pack.

Applying for this Position

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan including access to a virtual GP, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.

Harris Federation £27,711 - £28,128 per annum Morden