At Ability Supplies, we are looking for a Retail Supervisor to join our busy team. Don’t miss this opportunity to work in a leadership position for the largest independent Trade and DIY store in Sunderland.

Retail Supervisor
Sunderland, SR2 9TX

• Full Time and Part Time available (4 days or 5 days)
• Permanent position
• £25,000 - £28,000 per year + excellent benefits
• Social hours – No late nights/night shift working
• Previous product knowledge not required. Training provided
• Valid UK driving licence and access to a vehicle for alarm callouts required

Please Note: Applicants must be authorised to work in the UK

Ability is Sunderland’s leading discount trade and DIY supplier, with over 9,000 product lines on sale. Our large site (3,000 sq. m), including store and warehouse, boasts a stock holding of over 700 pallets.

Benefits:

• Competitive salary
• Pension
• On-the-job training
• Real potential for career progression based upon skills and contribution
• Joining an already established local company
• No late night/night shift working required
• Staff radios and duty manager phones provided
• Free parking

About the role:

As a Retail Supervisor, you need to be equally comfortable leading on your own or coordinating with other supervisors. You'll be expected to follow management instructions as well as come up with your own initiatives.

Your responsibilities will include:

• Supervise team, collaborate, and lead initiatives
• Maintain morale, customer service, and operational compliance
• Manage stock, store appearance, and coordinate sales promotions
• Communicate with manager, oversee activities, and manage shop/warehouse operations
• Handle goods, replenishment, tills, and demonstrate effective management
• Conduct training, reviews, and enforce health/safety protocols
• Address shrinkage, wastage, security, and fulfil key-holding/alarm duties

Hours

• The store is open 7 days (Monday to Friday 7-6, Saturday 8-5 and Sunday 10-4)
• Full time hours are 40 per week (usually over 4 or 5 days), planned on a rota basis
• Alternative hours considered on a pro-rata salary scale - minimum of 4 days per week
• No night shift/late night working planned

About you:

Ideally, you'll either be a supervisor already or well on your way to becoming one with a wealth of operational experience in either retail, warehouse, service or production industries.

We're looking for individuals who are hungry to make a difference and willing to put the work in to achieve great results. In turn, the career progression opportunities are real.

To succeed as a Retail Supervisor, you should:

• Have a driving license and live within a 20-30 minute commute
• Be an inspirational leader, setting the pace for others
• Demonstrate exceptional organization and attention to detail
• Possess strong numeric and communication skills
• Have good spatial awareness and the ability to quickly grasp processes
• Be equally comfortable managing tasks or getting hands-on
• Thrive in dynamic retail environments, embracing challenges

If that sounds like you, join us and take your career to the next level!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Retail, Wholesale, Trade, Floor Manager, Stock Manager, Quality Assurance, Production Control, Supervisor, Customer Service, Warehouse, Operations, Retail Supervisor.