Systems Officer
Salary details: £23,661 - 27,513 per annum pro-rata (£29,577 - £34,392 per annum FTE)
Job term: Part Time
Hours: 29.6 hours per week
Appointment: Permanent
Closing date: 03 March 2024 11:30 PM

Are you a systems administrator looking to fully use and develop your skills in an ambitious public service environment where what you do really makes a difference

Role Snapshot…

Are you an experienced IT systems administrator, experienced working with Idox uniform as our key system, with the skills to help us develop and maintain our data management systems, to drive improvement and deliver better services to our customers whilst delivering efficiencies

Can you help us to design efficient, robust and customer-focused working practices, to support our busy frontline professionals and deliver a return on IT and other key resource investments Then this could be just the role for you.

What you could be part of...

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

What you’ll be doing…

• Acting as the Regulatory services delivery systems Super User, liaising with service managers in monitoring and maintaining all systems used for the production of service delivery related information.
• Ensuring core regulatory and other systems support the efficient and effective delivery of key services on a day to day basis.
• Taking ownership of data within these systems and operational processes, ensuring compatibility with effective online access customers.
• Working with wider teams to build a better corporate approach to effective system and data management.
• Maintaining a positive relationship with front line service providers aligning their requirements with the development and deployment of information and data management systems.
• Providing backup for systems interrogation and information reporting cover.

You must have…

• NVQ level 3 in an IT discipline, or equivalent.
• Experience of system administration ensuring users, suppliers and customer’s needs are met.
• Experience of developing and implementing administration processes, introducing and developing IT systems, and reviewing and improving business processes using project management principles.
• Experience of understanding customer requests and providing a highly efficient service.
• Experience of monitoring and managing system performance to align with service/strategic objectives.
• Proficient in Microsoft Office packages (Word, Excel, Access and PowerPoint).
• Ability to utilise universal data interrogation tools such as crystal reports or CorVu / CorBusiness to extract key data from systems.
• Demonstrable understanding of the benefit and application of electronic workflow and document management solutions and how these integrate with core databases.

Interested Click apply now and you will be redirected to our careers website to complete your application.