We have a fantastic opportunity for an experienced HR Officer to join our energetic and thriving business consultancy, based in the heart of the beautiful market town of Tring. As an HR Officer with hr inspire, you will become an integral member amongst our vibrant team, by providing comprehensive and proficient administration and project support across all business Functions - so you need to enjoy variety and be able to multi-task!

To be successful you will need to be:

• Highly organised and flexible with great attention to detail and the ability to work on multiple projects and with a range of people in the team.
• Resourceful and proactive as someone who enjoys working with different people and understands their needs.
• Focused with excellent IT and numeracy skills.
• Collaborative and innovative with great "can do" attitude

Your key responsibilities will be:

• Manage customers’ expectations in assisting with Customer queries, HR administration, Recruitment and Training.
• First line call answering for Customers with inbound calls, assess their need, assist accordingly, or escalate to appropriate key contact as appropriate.
• Provide administration services for all onboarding work relating to new hires including chasing references, new starter forms, bank details, reminder of probation reviews, appraisal reminders for customers and other large HR outsource customers.
• Creation of bespoke policies, procedures and people guidelines for a wide range of customers in conjunction with agreed work priorities by Directors, HR Consultants, and HR Advisors.
• Review external customer email boxes and respond to queries or escalate to Director, Consultant or Advisor as appropriate.
• Facilitating DBS checks on behalf of customers as and when required.
• Facilitating the paperwork and joining instructions for Health & Safety weekly training.
• Supporting HR Consultants in creation of tailored training content within PowerPoint to meet their customer needs.
• Manage customer queries or requests for information as appropriate to ensure a smooth implementation.

What we can offer you…

• A competitive basic dependent on experience
• 30 days per year (inclusive of bank holidays), increasing with length of service!
• Annual Performance Bonus opportunities
• Company pension
• Monthly team events to celebrate success!
• PrivateHealthcare Plan (following a qualifying period) and Group Life Assurance Plan including Smart Health Benefits
• Retail discount scheme
• Dog Friendly Office!
• Development opportunities

What can you bring?

• A minimum of Level 3 CIPD qualified
• Excellent Microsoft skills
• Experience in HR databases/systems
• Personable andapproachable
• Able to develop sound professional relationships
• Motivated, flexible, reliable anddiscreet
• Enthusiastic and high energy and pro-active
• Able to maintain a high level ofconfidentiality
• Resultsoriented
• Sound attention todetail
• Able to communicate succinctly both verbally and inwriting
• Sound time management and able tomulti-task
• Able to work well as part of a team