Neighbourhood Coordinator - Hemlington & Whinney Banks

Hours: Part Time - 17.5 Hours per week (Permanent)

Based: Hemlington/Whinney Banks TS8 9QB. North East.

Travel: There will be an element of remote/home working for this role, however the successful candidate will need to travel on a frequent basis and have a visible presence on their patch and to undertake mandatory compliance checks. A valid driving license and personal vehicle is essential. Mileage is paid at £0.45 per mile and is calculated from office to office.

About Us

People come to work for our client because they believe in what matters to them. Inclusion drives all thatthey do, be that the services they offer to tenants, the environments they create or the homes they deliver. One in four people in this country are disabled but most homes are designed to exclude them. They believe in designing homes and creating neighbourhoods that everyone can share and enjoy. Our client has 3200 homes across the country from Tyneside to Cornwall. They provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

About the Role

You will be responsible for delivering housing services to their tenants at their schemes in Hemlington and Whinney Banks Schemes, however in times of need you may be requested to travel to their Stockton, Yarm, and North Shields Schemes. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including management of reports of anti-social behaviour.

Lone working will be expected as part of this role however, you will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to our clients success, and you will work closely with tenant representatives and tenant groups.

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector, and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

A copy of the job description can be found on our clients webpage.

Closing date: Friday 15 March 2024

Our client is proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for their roles. They encourage jobseekers from all backgrounds and experiences to express their interest, and to contact them via their webpage if you would like to chat to them or discuss reasonable adjustments for your application or interview process.

Fill My Vacancy £13,834 per annum Hemlington