Lifeline Customer Service Centre Advisor
Location: Boston, Lincolnshire
Salary: £13,471.80 per annum
Hours: Part Time
The companys Customer Service Centre is expanding the Boston Lifeline Team to cover a larger geographical area and as such, are seeking to recruit 2 x Part Time Lifeline Customer Service Centre Advisors.
You will receive an excellent salary of£12, 830 (including a shift allowance) plus some great benefits for an 18.5 hours per week contract.
They are looking for positive, motivated individuals who are passionate about delivering excellent customer service. You will work as part of the current 24/7 Lifeline monitoring Customer service Centre team, being the first point of contact for customers for monitoring all alarm systems installed in LHP’s Sheltered Housing Schemes, Telecare equipment installed in customers’ homes and alarm equipment for external contracts, also providing out of hours support to their customers by diagnosing and logging emergency repairs.
This role requires a 24/7 rotation on a planned schedule including evening, nights and weekend shifts. Working hours and shift patterns will be discussed at interviews.
This role is based in Boston, Lincolnshire, therefore you would need to live within travelling distance to the office.
What is the company like to work for?
The company is an impressive company to work for and has been awarded a 'one to watch’ status in their Best Companies survey.
As part of their team you'll receive some great benefits which include:
What will I be responsible for as Lifeline Customer Services Centre Advisor?
What skills, knowledge and experience will I need for a Lifeline Customer Services Centre Advisor?
What opportunities will I have for progression from a Lifeline Customer Service Centre advisor?
They are committed to investing in the development of their employees to enable them to realise their potential. There are many opportunities that they will provide you with to enhance your skills and assist in your career progression.
They measure their success within this area by the number of internal promotions that they can achieve and their ability to retain their best talent. The natural career progression routes that would be applicable to your role are Neighbourhood Officer, Customer Service Centre Team Leader & Customer Services Manager.
Offer of employment is subject to a DBS check & satisfactory references.
They’re committed to creating great homes and strong communities. their vision for Equality, Diversity and Inclusion is to be an open, inclusive organisation that recognises and respects all their communities and supports everyone to thrive.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, then please click apply to be redirected to their website to complete your application.
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