Retail Team Leader

Deputy Manager

Part time 18 hour contract

A little about us…

At The Works we’re passionate about giving everyone the opportunity to learn, be inspired and have fun. Inspiration is our secret ingredient (sssshh!) and we want to inspire people to do more, be that be reading, learning, creating, and playing, for us it’s all about creating moments that matter!

But this wouldn’t be possible without our family of colleagues! We’re proud to be a Best Company Employer, made up of unique people of all different beliefs, cultures, and backgrounds; basically, we encourage our colleagues to embrace their individuality at work.

We’re here to make a difference in our community, by inspiring our customers to do more; and while it’s hard work, we care about and support each other whilst having fun doing it, we’re people who do!! When you work with us, you have a voice! In fact, we expect to hear from you as that’s how we improve our colleague experience. We’re committed to creating opportunities for all our colleagues to learn and grow with us and you’ll be supported with all the development and tools you need to reach your goals.

So, if you’re the kind of person who’s as crafty, caring and can-do as we are, then this is the place for you!

To be awesome in the role…

As a Deputy Manager you’ll help keep your store running like clockwork, working in partnership with the Store Manager; you’ll be responsible for the store and all metrics whilst they’re away, and supporting the stores business plan day to day. You’ll drive commerciality, deliver great store standards and ensure tasks are completed accurately and on time to maximise your stores potential; whilst working shoulder to shoulder with your team on the shop floor.

As a leader you’ll inspire your team to deliver the best customer experience by creating moments that matter with our customers; and you’ll also have the opportunity to make a real difference with your colleagues too, playing an important role in coaching and motivating the team to help be the best they can be. But most importantly, you’ll know how to have fun, and not take yourself too seriously, after all having fun is part of our DNA!

What it means to be part of our family…

At The Works, our values and behaviours are super important to us, they define who we are, the decisions we make and ensure our awesome inclusive culture is alive across our business.

Whilst FUN is our middle name, we are CRAFTY, CARING and CAN-DO

Crafty, for us, it’s about our ability to be creative, agile, able to adapt to change and smart about what we do, with the resources we have.  It’s what makes us unique. Be Crafty, and The Works will give you ownership of what you do and listen to your ideas.

We Care about each other as one team. We care about our customers and communities, our products and every penny we spend. Caring about the things we do is at the heart of our work ethic. Be Caring, and The Works will treat you like an individual and support you to be your best.

Being Can-do means focusing on what matters and getting it done.  Whatever the situation, we rise to it because of the Can-do spirit and resilience we all share. Be Can-Do, and The Works will give you as much responsibility as you can handle as long as you’re enjoying it too.

The technical bits you’ll need…

To flourish with us, you’ll need to be resilient, people focussed and passionate about our brand and ranges. You’ll be commercially astute, with the ability to understand and analyse data. Have the energy to support and motivate your team every shift, and a knack for problem solving, merchandising and using tech such as PC’s, Tills, Smart Phones and emails.

You’ll have effective leadership and people skills to support great everyday conversations with your team regarding their performance, wellbeing, or career aspirations. But most importantly, you’ll be a great communicator with the ability to inspire, drive, develop and motivate the team.

Our PERKS really are The Works…

·        A competitive hourly rate (with overtime available, rate applicable to role completed)

·        25% colleague discount - because we know you love our products!

·        Up to 33 days holiday per annum

·        Double Discount days – go wild in the aisles!

·        Access to a range of benefits through our ‘MyWorks’ portal

·        Nest Pension scheme

·        Long Service Awards (with cash and holiday awards)

·        Company Sick Pay (after qualifying period)

·        Life Cover

·        Share schemes – A chance to own your very own piece of The Works!

·        Colleague recognition awards

·        Wagestream membership. This means you can stream 50% of your wages as you earn them

·        Save As You Earn schemes, save directly from your salary

·        24/7 support for you and your family through our Employee Assistance Programme, including free counselling, will writing, financial and emotional support for you and your family. 

·        Amazing on the job training and internal development

·        Job stability and ongoing career progression

We want everybody applying to work at The Works to feel like they’ve had a fair chance. This means your name, age, race or gender doesn’t need to be on your CV. If you’d rather take it off, that’s cool with us.The Works is such a welcome place to… well… work!

Our atmosphere is supportive, welcoming, friendly and inclusive. A second home-from-home where you can be your best and authentic you.

We’ve built an environment that’s busy, always moving, and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners!

We’re a proactive and hardworking bunch who are dedicated to inspiring and empowering our customers to read, learn, create and play.

It’s the perfect place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work… we’re people who ‘do’!  The Works is such a welcome place to… well… work!<

The Works Stores PLC

Felixstowe