We are seeking the talents of Sales Assistants (M/F), available for a temporary contract from the 8th of May until the 15th of October, to contribute to the next chapter of Sézane’s journey. We propose part-time and full-time contracts. The position is based in our pop-up store in Bicester Village, UK.

Your missions will be the following:

Delivering a unique customer experience:

• Place the customer at the heart of the "Appartement " experience 
• Embody the Sezane spirit and style through impeccable presentation (respect for grooming)
• Welcome your customers with generosity and empathy in order to offer them the best possible experience
• Adapt to each customer and their tastes for a personalized unique experience 
• Accompany customers to discover the Sézane universe and products
• Act as an ambassador for Sézane across all channels (instore and online)
• Demonstrate curiosity and develop an in-depth knowledge of the Brand and its products
• Be proactive in proposing ways to make the customer experience memorable and unique 
• Dealing with customer complaints and dissatisfaction to satisfy our customers and build loyalty
• Knowing our CSR policy to respond to customers

• Know the basic rules of Sézane merchandising 
• Check the labeling of products on the floor
• Participate in the implementation of the merchandising and ensure its follow-up
• Offer customers an exciting and inspiring shopping experience
• Monitor and maintain the sales level of the store
• Have a fashion culture to be able to make proposals

• Apply Sezane policies, standards and procedures
• Collect and respect procedures related to operations
• Carry out specific processing (returns, exchanges, reservations)
• Ensure proper stock management

• Be a team player, participate in all related tasks 
• Participate in the creation of a positive and harmonious environment to create a group synergy 
• Relay the brand's commitments