Job Description

Hotel Service Assistant

Location: Fulwood Hall Hospital, Lancashire

Hours: 20 hours per week, Part-time(16.00 to 20.00 Mon-Fri - flexibility will be required to cover weekends, annual leave and sickness)

Salary: Depending on experience + Benefits

Summary:

Fulwood Hall Hospital was opened as a purpose built facility in 1986. In 2009 the hospital completed a £9m pound investment to refurbish and expand the site, making it the largest independent hospital in Lancashire and one of the largest in the north of England.

The hospital has six consulting rooms supported by a fully equipped outpatient treatment room, a pre-assessment unit for screening and assessing patients prior to surgery as well as modern imaging facilities and a brand new physio and sports therapy department including gymnasium.

The role:

We currently have a great opportunity for a Hotel Service Assistant to join our team at Fulwood Hall Hospital, based in Preston.

As the Hotel Service Assistant you will be reporting to the Catering Supervisor who will provide a high standard of catering service, as part of the support services team.

Shift pattern will be 16.00 to 20.00 Monday to Friday. Flexibility will be required to cover weekends, annual leave and sickness.  

Duties and responsibilities

• You will be part of a team who ensure the preparation and delivery of a food and beverage service to patients.  
• As a Hotel Service Assistant you will be responsible for the service of all food and drink to the patients, staff and visitors.
• Additional tasks will consist of the washing of cutlery, replenishing our hot drinks machines and explaining the daily menus across all meals
• You will be part of a team of Service Assistants who are fundamental in ensuring that all work is carried out in a hygienic and methodical manner and that standards of cleanliness throughout the hospital are in line with our policies.

Who we're looking for

• Ideally you will be an experienced Catering Assistant from a Healthcare or similar industry with demonstrable experience in a customer facing environment/role.
• The successful candidate will have proven experience of assisting within a catering setting and you must be able to work on your own initiative
• Candidates must have a positive and flexible approach to customer service and strong communication skills.

Benefits:

• 25 Days Leave + Bank Holidays (pro-rated)
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Healthcare for you and dependents includes online GP
• Life Assurance (Death in Service)
• Free Training and Development via the Academy
• Free Parking on site for workers (where possible)
• Subsidised staff restaurant (where possible)
• Over 8,000 discounts and special offers via benefits portal
• Book discounted cinema tickets on the dedicated cinema portal
• The Blue Light Card Scheme
• Attractive enhancement rates for permanent and bank work: 30%–100% for evenings, weekends and Bank Holidays

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. 

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.