Are you looking for a role where you are not always sat behind a desk?

Do you want to develop your customer service skills working as part of a dynamic team?

If so, we'd love to hear from you!

Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

The Opportunity

Salary: £22,737 to £23,144 per annum (£17,974 to £ 18,296, pro rata for part time) with entitlement to Saturday Enhancement to working 5 hours 30 minutes for 1 in 2 Saturdays.

Contract Type: Permanent

Working Pattern: Part time (29.25 hours per week)*

Location:Shoreham-by-Sea Library St Marys Road, Shoreham, BN43 5ZA

Interview Date: Week commencing 13 May. Final dates will confirmed with shortlisted candidates.

Shoreham by Sea is a busy, local library in the heart of the community, it is located opposite the historic St Mary de Haura church.

Our library staff and volunteers change people's lives for the better every day, and being part of the service offers huge job satisfaction.

We're looking to recruit a friendly, enthusiastic, and resourceful individual, with excellent digital skills, to join our team.

You will be a key initial contact delivering a customer-facing library service, helping to deliver a high-quality enquiry service, providing information accurately, and signposting to other services.

You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library.

Flexibility is key as one moment you may be helping a customer log-on to the library Wi-Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies.

The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!

*Shifts:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Week 1

09:00am to 6:00pm

09:30am to 6:00pm

09:30am to 6:00pm

09:30am to 6:00pm

OFF

OFF

Week 2

09:30am to 6:00pm

09:30am to 6:00pm

OFF

09:30am to 6:00pm

OFF

09:30am to 4:00pm

Rewards and Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

Along with a generous holiday entitlement of 25 days (pro rata for part time) plus opportunity to buy additional leave).

Upon joining us you will have access to a range of benefits including the following:

• A excellent local government pension scheme
• A range of flexible working options, depending on your job role
• Maternity, paternity, dependency and adoption leave
• volunteering opportunities
• Training and development opportunities, including coaching and mentoring
• A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• Health and Wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans.

Further Information

The reference number for this role is CPP00909.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.