Summary

We're looking for a Facilities Assistant to join the Herefordshire team. 

This is predominantly a cleaning role, ensuring all operational areas are clean and looked after for the team of staff and volunteers, but also would involve alarm tests, reading meters, checking, and refilling supplies, basic maintenance such as replacing lightbulbs, moving small items around site and ensuring the meeting room is clean and ready for bookings.

You'll be working 12 hours per week, during normal working hours 9-5. This could be either Monday, Wednesday and Friday 4 hours per day or alternatively Monday and Thursday 6 hours per day. Your base will be at Brockhampton, but you may be asked to help occasionally at all Herefordshire locations which include Croft Castle, Berrington Hall and The Weir Garden.

Reporting to the Facilities Co-Ordinator, you'll be supporting the day-to-day operation at Brockhampton estate. 

Welcoming everyone, conservation, climate action and wellbeing are at the heart of what we do. The leadership and broader estate teams here are ambitious, creative, and collaborative. You'll be at the heart of helping us be compliant and engaging, ensuring all who visit, whether they are our visitors, volunteer or staff who work at our places, are safe and enjoying their experiences with us.

Click here to see more information on Brockhampton

As the Facilities Assistant, you'll assist with the day-to-day cleanliness and presentation the National Trust’s operational buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, reading meters, basic alarm tests, checking supplies and litter picking will form a core part of your role, both inside and outdoors. One of our offices is heated by log burner, you'll be de-ashing the boiler regularly. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. Brockhampton has three operational areas you'll  look after, Lower Brockhampton, Upper Brockhampton and Greenfields so having a vehicle is essential to get between them, mileage is paid for any travel on site or to other properties.

You'll be;

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

• A team player, but also can work on your own initiative

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.