Job Title: Part-Time Telesales Representative (22.5 hours per week – Flexible Schedule)
Location: Ashington (Office-based only)
Salary: £35,000 FTE (£21,000 pro rata) + Bonus
Contract Type: Permanent
 
Are you a confident communicator with a talent for building relationships and spotting sales opportunities? A well-established manufacturing and distribution business in the creative retail sector is looking for a Part-Time Telesales Representative to join their busy, friendly sales team.
 
This is a great opportunity for someone who enjoys working in a fast-paced environment and wants to help grow customer accounts through proactive and meaningful conversations. You’ll be based at their Ashington office and work 22.5 hours per week – with flexibility around which days you work, choose your own hours!
 
 Key Responsibilities:

• Develop strong relationships with existing customers to retain and grow revenue
• Increase average spend and customer value through tailored sales conversations
• Follow up on leads and supplied data to convert warm prospects into active customers
• Analyse buying patterns to identify new opportunities for upselling or cross-selling
• Conduct regular customer reviews to understand and anticipate needs
• Accurately log all customer interactions and feedback
• Stay informed on product updates and pricing initiatives
• Consistently hit personal sales targets and contribute to team goals

• Minimum 6 months’ experience in a sales or telesales role
• Excellent communication and interpersonal skills
• Confidence in handling objections and negotiating deals
• Tenacity, resilience, and a results-driven mindset
• 5 GCSEs (or equivalent), grades A–D

• Background in B2B sales or customer account management
• Familiarity with retail, wholesale, or product distribution sectors

• Permanent, part-time role with flexibility
• Friendly, supportive team environment
• Opportunity to work for a respected, long-standing business
• Competitive pro rata salary and performance-related bonus