Job Title: Support Receptionist (Zero Hours)
Location: HP2
Pay Rate: £14.45 per hour
Shift Times: 08:0018:00 & 06:0018:00 (Days)
Type: Zero Hours Contract

About Us:
We are proud to partner with a client recognised for its female-majority board and its leadership in diversity and inclusion across the security industry. As a trusted provider of professional, integrated security and facilities management services, our client operates across a wide range of sectors, including education, healthcare, student accommodation, logistics, retail, corporate estates, social housing, utilities, and charitable organisations.

Role Overview:
We are seeking a reliable, professional, and customer-focused Support Receptionist to join our team on a zero-hours basis. You will be the first point of contact for visitors, delivering excellent service and ensuring all reception duties are handled efficiently and professionally.

Key Responsibilities:

• Meet and greet all visitors and guests with a professional and friendly manner

• Maintain access control and accurate access/egress records

• Keep logbooks and registers up to date

• Notify relevant personnel of visitor arrivals

• Monitor and record appointment arrivals and departures

• Answer incoming calls and direct them appropriately

• Handle visitor queries and requests

• Receive and distribute mail and packages

• Send emails and general correspondence to clients

• Monitor and report on meter readings

Essential Skills and Experience:

• Smart, professional appearance and demeanor

• Excellent communication skills at all levels

• Strong customer service orientation

• Proactive attitude with a strong work ethic

• Ability to resolve issues and concerns confidently

• Access to own vehicle is essential, as coverage of both sites is required

Equal Opportunities:
City Group is committed to equal opportunities and welcomes applications from all individuals regardless of ethnic background, gender, marital status, religion, sexual orientation, disability, or age.