Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.

Are you passionate about providing outstanding patient care and being the first point of contact in a fast-paced healthcare environment? IC24 is looking for a professional, courteous, and highly organised Receptionist to join our dedicated team in our Out-of-Hours (OOH) department.

Skills:

Your Role:
As a key member of the team, you will be the welcoming face of IC24. You’ll receive patients into the OOH base, maintain accurate records, and ensure clinicians see patients in priority order — all while delivering a high standard of care and confidentiality.

Qualifications:

What You'll Do:
• Greet and register patients professionally and efficiently
• Manage a real-time log of expected patients
• Direct clinicians based on patient priority
• Always maintain confidentiality
• Liaise with call centres for seamless coordination
• Support doctors with communication and admin
• Ensure medical supplies and stationery are well-stocked
• Uphold and improve quality standards in patient service
• Assist with filing and general administrative tasks