Keyholder/Sales Assistant

Location: Cambridge.
Hours: 15 hours across 3 days, inclusive of weekends. 
Salary: £12.95 P/H

We are looking for a passionate and customer-focused Keyholder to represent a well-respected brand, in one of our key locations. You will be responsible for driving sales, delivering excellent customer service, and ensuring that the in-store brand presentation meets the highest standards.

Key Responsibilities:

• Greeting customers, offering expert advice and guiding them through their sale.
• Be responsible for opening and closing the store, following security procedures.
• Use company sales techniques to convert opportunities into sales and meet targets.
• Assisting senior staff members with visual merchandising.
• Maintain a clean, well-stocked, and inviting store at all times.
• Assisting in leading the team, in the absence of management. 
• Handle customer queries and complaints effectively, ensuring customer satisfaction and timely resolution.
• Complete stock takes and ensure stock accuracy.
• Handling end of day banking and administration. 
• Continuously build product knowledge through training and self-learning, sharing insights with store colleagues.
• Represent company values and uphold brand standards, including dress code and conduct.

• Retail Sales Experience, ideally within a premium brand, preferably homeware is essential.
• Able to travel between the two stores on set required days.  
• Strong customer service and communication skills.
• A self-motivated individual who enjoys working in a fast-paced environment.
• Resilience and professionalism under pressure, with a positive and polite attitude at all times.

To apply, please submit your CV and cover letter as soon as possible or call and ask for Molly.