Hours: 20–25 hours per week, Monday to Friday (flexible schedule, minimum 4 days in the office)
Salary: £12.25 per hour
Join our client's team as a Sales & Administration Assistant. This role involves managing a wide range of administrative tasks, including handling sales enquiries, processing orders, and supporting production scheduling. The successful candidate will ensure smooth day-to-day operations across departments while upholding company and statutory standards.
Day-to-day of the role:
Respond to incoming enquiries via phone and email, addressing customer questions, special requests, and complaints professionally.
Assist in preparing and issuing quotations and follow up to ensure conversion.
Promote company products and services to support sales growth.
Provide cover for sales order processing and quotation follow-up when needed.
Accept and process sales orders accurately.
Place and follow up on supplier orders to meet customer requirements.
Support the maintenance of the production schedule by tracking incoming and outgoing orders.
Assist with Goods Inwards, Test & Inspection, and other production-related tasks.
Maintain and update MRP, CRM, and sales order systems.
Support basic bookkeeping, including invoice processing and payment matching.
Perform general office duties such as ordering supplies, proofreading, filing, scanning, and data entry.
Negotiate office contracts and ensure smooth day-to-day office operations.
Maintain company records and assist with ISO9001 documentation.
Ensure compliance with internal procedures and statutory requirements.
Required Skills & Qualifications:
Previous experience in a Sales or Production Office environment is desirable.
Proficiency in Microsoft Office applications is essential, particularly basic Excel.
Experience with data entry and data cleansing is preferred.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively.
Excellent organisational skills and attention to detail.
Willingness to undertake training as required.
How to apply:
To apply for the Sales & Administration Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Reed
£23,500 - £25,500 per annum, pro-rata, inc benefits
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