Porter - Luxurious Residential Development

Are you a customer service-focused individual with a proactive approach and a meticulous eye for detail? Our prestigious residential development is seeking a highly personable and professional Porter to join our dedicated on-site team. This is a fantastic opportunity to work in a beautiful building and contribute to a thriving community. This is a night shift and weekend position.

About the Role:

As Porter, you will be the friendly face of our development, ensuring residents receive exceptional service and creating a welcoming and secure environment. You will play a key role in maintaining the cleanliness, safety, and overall presentation of the building and grounds.

Hours: Night shift and Weekends (7:00PM-7:00AM)

Key Responsibilities:

• Client Interaction: Act as the primary point of contact for residents, addressing their needs and concerns promptly and professionally.
• Security: Manage access to the building via the intercom system, monitor CCTV, conduct regular patrols, and report any suspicious activity to the Building Manager.
• Cleanliness & Maintenance: Maintain the cleanliness of all communal areas, including the concierge office, hallways, and grounds. Carry out minor maintenance tasks (e.g., changing light bulbs, minor furniture assembly).
• Logistics: Manage the receipt, logging, and delivery of parcels and recorded delivery letters to residents.
• Administration: Maintain accurate records in the PC-based diary and key/fire logbook. Manage contractor access and ensure all personnel are signed in and out.
• Communication: Handle telephone enquiries, logging messages in the diary. Report any issues or maintenance requirements promptly to the Building Manager.

Skills & Experience:

• Proven experience in a customer-facing role within a hotel, residential development, or similar environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Computer literacy.
• Security conscious.
• Fluent English (written and spoken).

If you are a highly motivated and customer-focused individual with a genuine desire to provide exceptional service, we encourage you to apply.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.