For the past 30 years, Brookson has been the leading choice in the UK for contractor services in the flexible work sector. We combine cutting-edge technology with deep industry expertise to deliver exceptional support across accounting, tax, finance, legal, and payroll services.

With offices in Warrington, Bournemouth, Coventry, and London, we continue to grow and innovate. Now part of People2.0—a global leader in workforce management and employment solutions—Brookson is entering an exciting new chapter, offering even more opportunities for professional development and career progression.

As part of this growth, we’re looking for a part-time Credit Controller to join our Finance Team, working 24.5 hours per week. In this key role, you’ll build strong relationships with business line leaders and customers, collaborate closely with the Sales Ledger team, and take ownership of weekly reporting for our EMEA CFO and US-based parent company.

The Role

We’re looking for a proactive and detail-oriented Credit Control Specialist to join our Finance team on a part-time basis. This is a great opportunity for someone with a strong background in credit control and customer service who thrives in a collaborative environment. You'll build trusted relationships with business line leaders, customers, and internal teams, while playing a key role in maintaining accurate ledgers, supporting the sales ledger team, and delivering regular reporting to our EMEA CFO and US parent company.

Key Responsibilities

• Respond to customer emails and calls within agreed SLAs.
• Reconcile customer ledgers and account balances.
• Set up and cancel Direct Debit arrangements.
• Implement and monitor payment plans within commercial limits.
• Monitor manual payers and help prevent arrears.
• Ensure accurate balancing of payment and accounting systems.
• Collaborate with Customer Service and Accounts teams to resolve customer queries and complaints.
• Manage business status and fee line adjustments to ensure accurate billing.

What We’re Looking For

• Proven experience in credit control and customer service
• Confident working independently and taking ownership of tasks
• Excellent communication and influencing skills
• Strong IT proficiency, particularly with Microsoft tools
• (Desirable) Experience with Microsoft Navision

In Return for Joining us a Credit Controller:

Here at Brookson, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:

• Salary of £24,000 per annum
• 5% company pension contribution after 3 months
• Hybrid working
• 23 days’ annual leave, plus bank holidays and your birthday off each year
• Free financial advice including mortgages and savings
• Wellbeing benefits including discounted gym membership, direct GP access, and an in-house Mental Health offering

Next Steps

If you are interested in being considered for this opportunity, please apply with your CV highlighting your relevant skills in relation to the above criteria.

Regardless of the outcome of your application, all candidates will be contacted. If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps.