IT Assistant

• Part-time (Monday to Friday, 9am to 2pm) 2 year fixed Term Contract
• Location: Fulham, London
• Salary: £27,986.73 to £29,319.94 - Pro rata

Join a forward-thinking organisation that is dedicated to making a significant impact in the community. They are looking for a proactive and customer-focused ICT Assistant to ensure the smooth operation of their IT systems and provide exceptional service to all staff members and stakeholders.

• Technical Support: Provide immediate assistance for common IT issues using SharePoint, Microsoft Teams, Office 365, and more, while escalating complex problems when necessary.
• System Administration: Manage and update digital systems, ensuring optimal cybersecurity practices and infrastructure management.
• Equipment Maintenance: Monitor and maintain ICT equipment and network infrastructure, liaising with contractors for any necessary repairs or updates.
• Helpdesk Support: Work with external helpdesk services to ensure all IT issues are logged, tracked, and resolved swiftly, maintaining excellent communication with all users.
• Onboarding Support: Assist in the onboarding process by setting up new user accounts and preparing equipment for new staff members.
• Documentation Management: Keep detailed records of IT equipment, software licenses, and user guidelines to ensure compliance and efficiency.

• Educational Background: Must have at least 8 GCSEs (grades 6 to 9) and a Diploma or Degree in Information Technology.
• Technical Proficiency: Experience with Windows 11, Office 365, Microsoft Teams, SharePoint, and general IT maintenance.
• Cybersecurity Knowledge: Understanding of cybersecurity principles, including cyber essentials.
• Strong Organizational Skills: Ability to manage schedules, prioritise tasks, and work under pressure in a dynamic environment.
• Communication: Excellent communication skills are essential for effective teamwork and user support.

• Competitive Salary: Offering a salary that reflects your skills and experience.
• Dynamic Work Environment: Be part of an organisation that values innovation and commitment to service excellence.
• Professional Growth: Opportunities to develop professional skills and grow within the organisation.
• Supportive Team: Work with a team that supports one another and is passionate about making a difference.

To apply for this exciting position, please submit your CV. If you would like to find out more information, please call or email .