Our client is seeking a motivated and detail-oriented Consultant to join a dynamic team. The ideal candidate will possess strong analytical skills and the ability to communicate effectively with clients. As a Consultant, you will play a pivotal role in providing insights and recommendations based on data analysis, ensuring that clients receive exceptional service and support.
Responsibilities:
Conduct thorough analysis of client data to identify trends and insights.
Communicate findings clearly and effectively to clients, ensuring understanding of recommendations.
Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
Utilise phone etiquette skills to engage with clients professionally during consultations.
Assist in upselling services by identifying client needs and suggesting appropriate solutions.
Provide support in both English and Spanish, catering to a diverse clientele.
Collaborate with team members to develop strategies that enhance client satisfaction and retention.
Requirements:
Proven ability to analyse data and derive actionable insights.
Excellent communication skills in English; proficiency in Spanish or other languages is a plus (bilingual/multilingual).
Strong data entry skills with attention to detail.
Demonstrated phone etiquette and customer service skills.
Experience in upselling products or services is advantageous.
A proactive approach to problem-solving and client engagement.
If you are passionate about helping clients achieve their goals through insightful analysis and effective communication, we encourage you to apply for this exciting opportunity as a Consultant.
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