'Recruiting for your future success’

Our client is an 'outsourced IT department’ who were founded in 2017. What started as a traditional IT support company and computer repair service, has developed into an outsourced IT department exclusively for small businesses which is delivered by their excellent team. They are proud of their motto "The IT company you won’t have to call", as well as their fresh, down-to-earth approach to IT support for clients.

Executive Assistant

£25-28k DOE (pro rata) | Stowmarket | 12 hours per week Mon-Fri (between the hours of 8:45-5:15) | Admin / Diary Management | Working Closely With MD | Fresh/Human Approach to IT | Microsoft Office 365

Our client is actively seeking an experienced Executive Assistant to work closely with the Managing Director, supporting him with day to day administrative duties. The role is working for a growing outsourced IT consultancy who are looking for a well organised, accurate individual who can support the Managing Director with a variety of operational administrative support. This is a newly required role that will require initiative and the ability to spot opportunities to further support the Managing Director as he looks to continue growing the business.

Duties (include but are not limited to):

• Proactively and promptly booking meetings with new business meeting following initial inbound enquiry
• Managing the diary and email inbox of the Managing Director
• Booking in service reviews with Clients for the Managing Director
• Preparing reports and paperwork for service reviews
• Upkeep of company CRM system to ensure client information is accurate
• Checking company database of products is kept up-to-date
• Regularly reviewing and updating client service agreements
• Communicating changes to clients accurately and diligently
• Preparing the Managing Director for internal and external meetings
• Day to day operational administration

Person Specification:

• 2 years or more experience in an administrative role (preferable as a PA / EA)
• A well organised, accurate individual with a keen eye for detail
• A personable individual with a customer-focused approach to clients
• A proactive problem solver who can identify issues before/or soon after they arise
• A working knowledge of Microsoft 365
• Full UK Driving license (due to location)

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.