Job: Business Support Administrator
Location: Market Harborough
Contract Type: Permanent, Part Time (3 days a week; Monday is non-negotiable)
Annual Salary: £13,759.20

Are you passionate about making a difference in the education sector? Do you thrive in a supportive team environment and enjoy administrative tasks? If so, we have an exciting opportunity for you!

Our client is seeking a dedicated Business Support Administrator to join their small but dynamic team. You will play a crucial role in ensuring that administrative tasks are completed efficiently and accurately, contributing to the overall success of the organisation.

What You'll Be Doing:

• Collaborating with your team to meet performance targets and customer timelines.
• Processing apprenticeship certificate claims and managing printing and despatch processes.
• Conducting quality checks on the work of your peers to maintain high standards.
• Providing exceptional customer service via phone and email, addressing general inquiries and specific account questions.
• Assisting wider Operations teams with various tasks as needed.
• Hosting and facilitating smooth virtual training sessions on Zoom.
• Liaising with internal and external suppliers to ensure timely delivery of products and services.

What We're Looking For:

• A proven track record in delivering excellent customer service.
• Exceptional attention to detail, even when handling repetitive tasks.
• Strong IT skills and previous administration experience (desirable).
• A basic understanding of Apprenticeships is advantageous but not necessary; we provide comprehensive induction training.

Your Behaviours:

• Results-oriented and committed to continuous improvement.
• Comfortable giving and receiving constructive feedback.
• A team player who thrives in a close-knit environment.
• Passionate about providing consistently high levels of service.
• Inquisitive and proactive, with the initiative to drive your work forward.

Why Join Us?
In addition to a fulfilling role in a supportive environment, you'll enjoy fantastic perks, including:

• 27 days holiday plus 8 bank holidays (pro rata for part-time hours).
• Pension Scheme with a 5% employer contribution match.
• 3+ volunteering days per year to give back to the community.

If you're ready to embark on a rewarding journey with us, where your contributions matter and your growth is supported, we want to hear from you!

How to Apply:
Send your CV and a brief cover letter outlining your experience and enthusiasm for the role.

We can't wait to meet you and explore how you can be a vital part of our client's mission in education!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.