Maintenance Technician

JOB DESCRIPTION

Location: Liverpool

Working Period: Part Time

Reports to: General Manager

WHO IS Fusion?

At Fusion, we’re not just a team—we’re a community of passionate, forward-thinking individuals who are shaping the future of Purpose Built Student Accommodation (PBSA). As leaders and innovators in our field, we’re committed to creating spaces where students thrive, learn, and grow. Every day, we pour our hearts into delivering a superior experience for our residents, driven by a culture of kindness, meticulous attention to detail, and a commitment to excellence.

We’re more than a workplace—we’re a place where you can make a real difference.

Your Role: A Day in the Life of a Maintenance Technician

As a Maintenance Technician at Fusion, you’ll play a key role in maintaining the high standards of our student accommodation. You won’t just be fixing things—you’ll be ensuring that our residents’ homes are safe, comfortable, and well-maintained, allowing them to focus on what matters most: their studies and personal growth.

You’ll have the chance to interact directly with our residents, and your customer service skills will shine as you resolve maintenance issues efficiently, while keeping things friendly and approachable.

Your responsibilities include:

1. Maintenance & Facilities Management

• Perform routine inspections to identify any maintenance needs across the property.
• Carry out general repairs, including plumbing, electrical work, and carpentry, to keep everything running smoothly.
• Respond quickly to maintenance requests from residents, meeting our high service standards.
• Coordinate with external contractors and tradespeople, ensuring all tasks are completed to the highest standard.

2. Safety & Compliance

• Ensure all maintenance work complies with safety regulations and best practices.
• Conduct safety checks and preventative maintenance on M&E (Mechanical & Electrical) systems, ensuring everything is up to code.
• Keep accurate records of all maintenance tasks and reports to meet health and safety regulations.

3. Preventative Maintenance

• Play a vital role in developing and executing proactive maintenance programs that increase the lifespan of our equipment.
• Perform regular maintenance on HVAC, plumbing, and electrical systems, ensuring smooth and safe operation at all times.

4. Inventory Management

• Oversee the maintenance supplies and equipment inventory, ensuring adequate stock levels.
• Regularly inspect supplies, ensuring everything is in working order and ready when needed.

5. Janitorial Duties

• Keep bin stores and refuse areas clean and organized.
• Coordinate refuse removal and ensure cleanliness around the building, keeping Fusion looking its best.
• Pitch in with cleaning duties as needed, maintaining a top-tier standard of cleanliness throughout the property.

6. Resident Interaction

• Build positive, professional relationships with residents, offering support and assistance when needed.
• Address any issues or inquiries promptly and courteously, ensuring every resident’s experience is smooth and hassle-free.
• Foster a welcoming and respectful environment where students feel heard, valued, and supported.

WHAT ELSE?

While this is a broad outline of your responsibilities, every day at Fusion will bring its own challenges and opportunities. Flexibility is key, with some occasional weekend and evening work, particularly during busy student intake periods.

KEY SKILLS & CAPABILITIES

• Troubleshooting & Problem-Solving: You can quickly diagnose issues and figure out the best way to fix them.
• Customer-Focused: You understand the importance of making sure our students feel at home, addressing their needs with care and confidence.
• Strong Communicator: You know how to interact professionally and clearly, both in writing and in person.
• Adaptable & Dynamic: You’re comfortable managing a variety of tasks and keeping up with the fast pace of student life.
• Time Management: You can juggle priorities effectively, even when unexpected issues arise.
• Team Player: You enjoy collaborating and contributing to a positive, supportive workplace.
• Detail-Oriented: You take pride in ensuring everything is done to the highest standard.

EXPERIENCE AND KNOWLEDGE

Essential:

• Previous experience in maintenance or facilities management is preferred.
• Strong teamwork and customer service skills are a must.
• A proactive approach, with the ability to solve problems quickly and creatively.
• Comfortable working independently or as part of a team.
• Familiarity with Health & Safety guidelines and regulations.

Desirable:

• Trade certifications (e.g., carpentry, plumbing, electrical).
• Experience in student accommodation or a similar setting.
• NEBOSH or IOSH Certificate (or equivalent) is a plus.

Why Fusion?

• At Fusion, you’re not just filling a role—you’re joining a mission-driven company where your work directly contributes to a positive, vibrant community. If you’re passionate about creating the best possible living environment for students and are ready to make a real impact, we’d love to hear from you!