Our client is a well-established business built on traditional values and long-term relationships.

They have a friendly, close-knit team and pride themselves on offering a calm, steady workflow with a no high-pressure environment. This is an excellent opportunity to join a workplace that values respect, support, and a balanced approach to work.

Our client is looking for a reliable and detail-oriented Customer Service & Admin Coordinator to join their team. The role is for 4 full days per week, fully office based. This is a varied role, with approximately 90% administrative responsibilities, providing essential support to the sales team and ensuring smooth operations and high levels of customer satisfaction.

• Handling incoming enquiries via email, phone, and the website
• Providing warm, customer-focused support – often to older individuals with traditional expectations
• Accurately processing orders and purchase orders
• Logging and managing customer tickets and queries
• Coordinating deliveries (mainly with DPD)
• Managing incoming and outgoing post
• Communicating with suppliers to obtain quotes and pricing
• Packing small orders when required
• General admin tasks and maintaining accurate records
• Supporting the sales team with administrative follow-ups and tasks
• Using Excel (basic to intermediate level)

• Possesses strong admin skills with excellent attention to detail
• Communicates in a polite, patient, and respectful manner
• Is comfortable with occasional light physical tasks (e.g., post, deliveries, packing)
• Enjoys working collaboratively with a small, supportive team
• Is confident using Microsoft Excel and Word
• Has experience with Salesforce or similar CRM systems (beneficial, but not essential)

• Supportive, relaxed team environment with no high-pressure targets
• A stable, long-standing business where your contribution is valued
• Enjoyable workplace culture including team lunches, BBQs, birthdays, and Christmas events
• Clear handover and training process

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.