Customer Service Administrator

(Part Time) Customer Service Administrator | Mansfield | £25,000 p.a FTE (£16,666 pro rata) plus discretionary bonus 
Monday to Friday 9:30am to 2:30pm (possible flex) | Permanent Position

A growing and thriving business based in Mansfield is looking for a proactive and versatile Customer Service & Operations Administrator to join their small, close-knit team. This is a part-time role ideal for someone who thrives in a hands-on, collaborative environment where no two days are the same!

What we're looking for:

• At least 3 years’ experience in an online retail or wholesale environment
• A strong background in customer service
• Confident Excel skills, including formulas, pivot tables, and data analysis
• Excellent communication and organisation skills
• A proactive, self-motivated attitude and keen eye for detail
• A willingness to get stuck in and support wherever needed

The finer elements of the role include:

• Managing all aspects of customer service, both pre- and post-sale
• Handling back orders and order-related queries
• Coordinating showroom appointments and customer visits
• Supporting fulfilment and delivery processes
• Providing general administrative support across the business as needed

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Cherry Professional - Relationship Led Recruitment

£25,000 per annum

Mansfield