About the role
Following a development in the Learning & Development team we have an opportunity for a Senior Administrator. This is a permanent, part-time position based in Oldham, working 21 hours per week on Monday, Tuesday and Wednesday. We offer hybrid working where you can work two days from the office and one day working remotely. 

Reporting to the Learning & Development Operations Manager, you will be responsible for delivering L&D administration services in line with agreed policies and procedures. You will create and manage the booking of training events, ensuring regulatory requirements and financial regulations are adhered to.

Working within our Learn System, you will ensure that our course content and communications are clear, up-to-date and accessible and all records and data sets are maintained. You will assist our customers with their learning needs, ensuring they receive a consistent experience in line with our Great Service standards.

In addition, you will support the wider L&D and HR teams as required, supporting business as usual tasks, raising purchase orders, and providing additional resources for the teams in response to service level peaks and business change projects.

What we’re looking for:

• Experience of working within a customer service environment.
• Broad range of administrative experience.
• Effective time management skills to prioritise tasks and work to deadlines.
• Excellent attention to detail, maintaining accurate records and reports.
• Good oral and written communications.
• Good knowledge of Microsoft Office, including Word, Excel and PowerPoint.

The salary is pro rata for working 21 hours  per week:  £18,184.80 (FTE £30,308).

Interview process: Interviews will take place in the Oldham office, from Monday 11th August 2025.

If you are interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile. 

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