Specialist Case Lead

About the role

Pay details:

  • London - £40,982 - £45,535.
  • Edinburgh - £44,065 - £48,961.

We have an opportunity for someone to join our Public Support Service on a permanent basis, where you’ll act as a subject matter expert in relation to the needs of people with complex communication and specialist support requirements.

Working within our Public Support Service, you’ll liaise with colleagues across the Professional Regulation directorate to ensure that patients, family members and members of the public involved in our fitness to practise casework and other regulatory processes are able to engage with us effectively, working diligently to remove barriers for those with additional needs.

As well as providing tailored support and input to individuals yourself, you’ll also have the opportunity to work at the forefront of the development of our service, influencing ways of working and liaising with senior colleagues on key initiatives to further embed our person centred approach for the benefit of all.

Due to the existing arrangements within the team, this role would require you to work on Fridays and on one more day of the week, which it’s to be determined with the manager.

Please note that this role requires you to review and work with sensitive and distressing material as it relates to fitness to practice cases.

About You:

  • Significant knowledge and experience of working with and supporting people who have mental health needs, learning disabilities and/or complex health or communication needs.
  • Advanced communication skills and the ability to adapt communication to the needs of the person.
  • Significant knowledge and experience of reviewing and analysing complex information.
  • Knowledge and experience of safeguarding.
  • Knowledge and experience of support lay advocacy and/or intermediaries.
  • Commitment to equality, diversity and inclusion, including sensitivity to the needs of different groups and a determination to ensure our work is accessible and inclusive.

The Guardian Edinburgh