Role | Wellbeing Services Manager

Areas | Community Support

Based | East London (Hybrid)

Hours | 30 hours/week

Offer | £35,000 - £38,000 FTE (pro rata)

Hi

We’re supporting a forward thinking organisation that centred support to adults facing mental health challenges in the community. They're now hiring a Wellbeing Services Manager to lead a frontline team and shape a responsive, compassionate support service for service users.

As the Wellbeing Services Manager, you will:

• Lead a team of Coordinators delivering wellbeing activities and interventions
• Develop and oversee community based therapeutic and engagement programmes
• Liaise with funders, partners, and referral sources to grow the service and secure new referrals
• Oversee triage, referrals, and caseload allocation across the team
• Ensure services are delivered in a trauma-informed, safe, and inclusive way
• Monitor contract performance, manage internal reporting, and attend stakeholder meetings
• Identify training needs and deliver workshops to support staff development

What we’re looking for:

• 2+ years’ experience working in community services or mental health support
• Strong people management skills and experience supervising teams
• Ability to lead safeguarding responses and manage performance
• Confident working with stakeholders including local authorities and health professionals
• Excellent planning, problem-solving, and reporting skills
• A calm, empathetic approach and commitment to trauma-informed practice