• Operate and maintain printing and scanning equipment to ensure optimal performance.
• Process customer data accurately and securely in line with confidentiality standards.
• Provide front-line support to customers, resolving basic technical issues and queries.
• Manage workloads independently while meeting deadlines, SLAs, and KPIs.
• Ensure all documentation and output meet quality and compliance standards.
• Collaborate with internal teams to improve service delivery and customer satisfaction.

Essential Skills & Experience:

• Proven experience in a customer-facing role within a printing/scanning or similar technical environment.
• Strong attention to detail and data accuracy.
• Ability to troubleshoot and resolve simple technical issues independently.
• Excellent time management and organisational skills.
• Understanding of customer confidentiality and data protection principles.
• Familiarity with service level agreements (SLAs) and key performance indicators (KPIs).

What We Offer:

• A supportive and inclusive work environment.
• Opportunities for professional development and training.
• Competitive salary and benefits package.
• The chance to make a real impact in a customer-centric role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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